Shipping

Shipping

 Your order will be carefully inspected and packed by us in our warehouse, and will be shipped to you by Japan Post directly from Yokohama, Japan.

 

1. Shipping schedule

We usually ship your order within 2 or 3 days except weekends and holidays. We open from Monday through Saturday and are closed on Sundays and Japanese national holidays. Orders received on Saturday afternoon and Sunday will be shipped on Monday.

 

We inform you of our scheduled shipment date by email after receiving your order. Tracking numbers will be informed by email after the shipment.

2. Shipping Fees and transit time

FREE Worldwide Shipping for order of USD 60.00 and up

USD 7.00 Flat Rate Worldwide Shipping for order under USD 60.00

Your order amount will be covered by Japan Post shipping insurance.

Your order will be shipped by Japan Post.

We have 2 different shipping methods, International ePacket and EMS.

Tracking number is available for both shipments.

As to transit time, please note that it is only guide line, not guaranteed time. For example, it takes much longer than usual in holiday season.

 

1) International ePacket (registered small packets by airmail)

The order under USD60.00 will be shipped by International ePacket.

International ePacket is registered small packets by airmail.

Transit time for each zone.

 

1st Zone

(Asia)

2nd Zone

(Oceania, North/Central America, Middle East, Europe)

3rd Zone

(South America, Africa)

Countries we ship

Cambodia, China, Hong Kong, Korea, Laos, Macao, Malaysia, Mongolia, Philippines, Singapore, Taiwan, Thailand, Vietnam

Australia, Austria, Barbados, Belarus, Belgium, Bulgaria, Canada, Costa Rica, Croatia, Cyprus,          Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Saudi Arabia, Spain, Sweden, Switzerland, Trinidad and Tobago, United Arab Emirates, United Kingdom, USA,

Argentina, Brazil, Chile, Ethiopia, Ghana, Morocco, Peru, Rwanda, Tunisia, Uganda,

Countries you can track your parcel with your country's post office tracking service.

China, Hong Kong, Korea, Mongolia, Singapore, Taiwan

New Zealand, Belgium, Croatia, Denmark, Estonia, France, Hungary, Ireland, Luxembourg, Netherlands, Spain, Sweden, Switzerland,

N/A

Transit time in general

3 ~ 8 days

5 ~ 12 days

6 ~ 8 days

Average transit time by countries from Yokohama, Japan

 

2) MES (Express mail service)

Order of USD60.00 and over will be shipped by EMS.

EMS is an international express postal service is top speed mail service.

Transit time for each zone.

Zone

First Zone

Second Zone

Third Zone

Weight

Asia

Oceania, North America, Central America and the Middle East

Europe

South America and Africa

Countries we ship and you can track your parcel with your country's post office tracking service

Cambodia, China, Hong Kong, Korea, Laos, Macao, Malaysia, Mongolia, Philippines, Singapore, Taiwan, Thailand, Vietnam

Australia, Barbados, Canada, Costa Rica, Cyprus, Israel, New Zealand, Saudi Arabia, Trinidad and Tobago, United Arab Emirates, USA,

Austria, Belarus, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom,

Argentina, Brazil, Chile, Ethiopia, Ghana, Morocco, Peru, Rwanda, Tunisia, Uganda,

Transit time in general

 2 ~ 7 days

4 ~ 7 days

2 ~ 5 days

4 ~ 6 days

Average transit time by countries from Yokohama, Japan

 

 3. Customs duties, consumption tax and other additional costs

Depending on the destination country, customs duties, consumption tax and other additional costs may be levied. These are entirely the responsibility of the customer.

  

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